Expert Service, Repair, Calibration and Relocation services for Malvern Panalytical x-ray systems including the new Zetium.

Expert Support Without the Corporate Theater

We spent way too many years inside the "mothership" watching them trade actual engineering for flashy PowerPoints and shareholder dividends. We saw exactly how the corporate sausage was made. Trust us, you don’t want that stuff anywhere near your high-precision lab bench unless you like the taste of disappointment. At RDS, we just provide real support for your complete fleet of XRF and XRD systems. You get the expertise you actually need without the "Smart Manager" cloud surveillance, those 98% uptime fairytales, or the general smell of a corporate manager sweating through their shirt to hit a quarterly bonus.

Escape the EOL Trap

Did they send you a "Letter of Death" for your Axios, X'pert MPD, and MRD? They want you to buy a new machine. We want to keep your perfectly capable, calibrated, and trusted XRF/XRD running.

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We've Read the EOL Letters—We Probably Helped Write Them.

When the OEM tells you parts for your X'Pert PRO and PW2400 are "no longer available," what they usually mean is "we'd rather sell you a new machine to hit our next quarterly target." We know these machines are still the industry workhorses. We provide component-level XRF repair services and SuperQ software support to prove that old doesn't mean incapable. Don't be a line item in their next board meeting. Restore your system's peak performance.

American Expertise (No Call Centers)

When you call RDS, you talk to a guy who has actually touched a goniometer, not a script-reading manager in a remote office.

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Real Technicians, Not "Solution Consultants"

We left the corporate world to get back to what matters: fixing stuff. We offer manual drift calibration, intensity optimization, and actual boots-on-the-ground XRD and XRF repair services. No cloud monitoring, no subscriptions, just the 200+ years of combined experience that the "Big OEM" is currently busy downsizing. Contact us today at 630.229.3859 or info@rdsxray.com for immediate support.

Factory Trained

Our team has 200+ years of combined experience servicing both XRD and XRF systems.

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Unmatched Technical Expertise

Our strength goes beyond factory training. With 200+ years of combined experience, our team has an unparalleled understanding of Analytical X-ray systems. Every technician was an expert across multiple Malvern PANalytical and Philips Analytical product lines both XRD and XRF before choosing to deliver the responsive, customer-centric service that defines RDS. We believe in putting customers before shareholders, which means our deep, practical knowledge is always focused on solving your toughest challenges and putting your needs first. Learn more about our support for modern, legacy, and EOL systems including Zetium XRF and Empyrean XRD.

Refurbished XRF & XRD Systems

Get the performance of a new machine at a fraction of the cost with our rigorously tested, like-new Axios XRF and X'Pert XRD systems.

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X-Ray System Support

Comprehensive service for the full range of Malvern PANalytical and Philips Analytical systems, from modern instruments to legacy EOL equipment.

Support Options Service Agreements

Critical Parts Rental

Beat the 10-week OEM delay. Rent or buy a tube, generator, and chiller from our stock today and get back to work tomorrow.

Learn About Rentals